Interview Success PlanSM
Step 1: The Job
Each job announcement or job advertisement may include any combination of a description of the job, job applicant qualifications and desired qualities. The description, qualifications and desired qualities are the keys to preparing for the interview. On a job announcement or job advertisement, these keys may be found under headings such as:
Here's a description for a supervisory job:
"The ideal candidate will possess excellent leadership, managerial, communications and inter-personal skills. The candidate should be a self-starter, team player, as well as promote teamwork among others, have a strong customer orientation, is approachable, and effective and creative problem solver, and establishes and maintains effective working relationships . . ."
The underlined words are the knowledge, skills and abilities (KSA's) that weve identified for this job.
Knowledge - information applied directly to the performance of a function. For example, supervision is a knowledge.
Skills - learned acts. In the example above, we have managerial skills. Other examples include operating a personal computer, using a firearm or operating a backhoe.
Abilities - performance of behavior that you can see. In the description above, communications is an ability.