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Clerk
Review the job description for
a Clerk. A number of the underlined keywords
have links to interview questions for that keyword or job function.
Description: Under close supervision,
employees in this job may operate a personal computer or typewriter to
prepare records, statements, vouchers (invoice
payment), forms, letters, memorandum, mailing lists and other materials from copy, rough draft, or detailed instruction. Typists also
record and verify information; arrange and prepare data for processing; perform
miscellaneous duties such as sorting and distributing mail; maintain files and office records and assist the general public.
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Questions to ask the interviewers
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Answers to hundreds of skills and
abilities questions
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Identify possible interview questions
Practice Clerk Interview
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Tell us about
yourself.
Focus on the aspects of your experience that apply to this
position.
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What experience do you
have with the personal computer?
Talk about what programs you've worked on and what you've done
on these programs.
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Give us an example of
your ability to work independently.
Any examples from your prior job, school, or church?
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One of your
assignments in this position will be to type letters. If your
assignment included filing the letters, how would you file them?
Have you done filing before? What did you file? Did
you set up the filing system?
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Tell us about your
experience in either working with the public or in customer service.
The more public contact or customer service the better.
Improve your answer by including a situation where you provided
exemplary service.
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How would you deal
with an irate customer?
Your steps should include let the customer vent, listen,
identify the problem, and follow up to resolve the problem.
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As the receptionist,
what information will you request in taking a telephone message?
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Tell us about a
situation in which you provided extraordinary customer service.
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Do you have anything
to add?
Summarize by emphasize your qualifications as they apply to this
job. Also cover anything you missed from your opening.
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