Review the job description for
a Clerk. A number of the underlined keywords
have links to interview questions for that keyword or job function.
Description: Under close supervision,
employees in this job may operate a personal computer to
prepare records, statements, invoice
payment, forms, letters, memorandum, mailing lists and other materials from copy, rough draft, or detailed instruction.
record and verify information; arrange and prepare data for processing; perform
miscellaneous duties such as sorting and distributing mail; maintain files and office records and assist the general public.
have the experience and skills for a Clerk. Make a perfect
presentation with the Complete
Interview Guide. Answer
questions naturally without sounding rehearsed and be confident for your interview.
how to practice right for the interview.
or bad? I wish, I think, I feel.
can hand gestures improve your interview performance?
are mock interviews important? Why isn't one mock interview
you shouldn't use limiting words such as "only" or
Answers to the
toughest interview situations - follow-up letters, illegal
questions, salary, job history questions and more!
How to answer and how
not to answer
Questions to ask
should you do the day of the interview?
Review these critical
interview tips before your interview:
Search for current
trends and subject areas for your Clerk interview:
Practice Clerk Interview
Tell us about
Focus on the aspects of your experience that apply to this
position. Tips on your interview
What experience do you
have with the personal computer?
Talk about what programs you've worked on and what you've done
on these programs.
Give us an example of
your ability to work independently.
Any examples from your prior job, school, or church?
One of your
assignments in this position will be to type letters. If your
assignment included filing the letters, how would you file them?
Have you done filing before? What did you file? Did
you set up the filing system?
Tell us about your
experience in either working with the public or in customer service.
The more public contact or customer service the better.
Improve your answer by including a situation where you provided
How would you deal
with an irate customer?
Your steps should include let the customer vent, listen,
identify the problem, and follow up to resolve the problem.
As the receptionist,
what information will you request in taking a telephone message?
Tell us about a
situation in which you provided extraordinary customer service.
Do you have anything
Summarize by emphasize your qualifications as they apply to this
job. Also cover anything you missed from your opening.
Tips on your interview closing.