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Retail Sales Supervisor

Review the job description for a Retail Sales Supervisor position.  The underlined keywords link to interview questions for that keyword or job function.

Description:  The position supports Store Management by contributing to the successful operation of the store and implementation of strategies.  Objectives include, but are not limited to customer satisfaction and financial growth.  The supervisor may assume responsibility for the store in the absence of a manager. The Supervisor relies on instructions and pre-established guidelines to perform the functions of the job.

  • Contributes to stores financial growth through driving sales, managing expenses and implementing plans for increased profitability. 

  • Is accountable for ensuring all operational standards are achieved.  

  • Assists in the training and retention of store staff in sales to deliver exemplary  customer service and meet sales goals.

  • Executes flawless store visual presentation by maintaining visual and store housekeeping standards.

  • Develops collaborative team relationship with Store Management and other store team members.

 Basic Qualifications:

  • High School diploma or General Education Degree (GED)

  • 1 year of retail apparel experience.

 Additional Qualifications:

  • Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts.

Additional Sales Representative interview resources:

Review these critical interview tips before your interview:

You have the sales experience and skills.  Now put it all together and get the edge in the job interview with the Complete Interview Guide Answer questions naturally without sounding rehearsed and build confidence for the interview.

  • Learn how to practice right for the interview.

  • Good or bad?  I wish, I think, I feel.

  • How can hand gestures improve your interview performance?

  • Why are mock interviews important?  Why isn't one mock interview enough?

  • Why you shouldn't use limiting words such as "only" or "just"?


  • Answers to the toughest interview situations - follow-up letters, illegal questions, salary, job history questions and more!

  • How to answer and how not to answer

  • Questions to ask the interviewers

  • What should you do the day of the interview?

  • Identify possible interview questions

Search for current trends and subject areas for your Retail Sales Supervisor interview:

Practice Retail Sales Supervisor Interview

  1. Tell us about your experience in retail.
    Focus on the aspects of your experience that apply to this position.  Tips on your interview opening.

  2. What experience do you have in purchasing/ordering merchandise?

  3. Have you been involved in any new store set ups?

  4. Tell me about any creative merchandising ideas you have implemented.

  5. What are inventory turns?

  6. How would you measure customer satisfaction?

  7. What is the largest number of employees you have managed at one time?

  8. How do you keep your employees motivated and performing at a high level?

  9. Do you have experience in apprehending shoplifters?

  10. What is shrink?

Follow-up:  What causes shrink besides theft?

  1. Have you had direct sales and revenue responsibility?

 Follow-up:  For how much?

  1. Have you had operating budget or P&L responsibility?

 Follow-up:  For how much?

  1. Is there anything else we should know about your qualifications?
    Tips on your interview closing.


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