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Flight Attendant Job Interview

Review the job description for flight attendant. A number of the underlined keywords have links to interview questions for that keyword or job function.

DescriptionMust have Excellent communication skills * Must be available to work weekends, holidays, and overtime * Must be flexible, dependable, trustworthy * Must have a positive attitude, and work well unsupervised * Responsible for providing legendary Customer Service to passengers desiring to travel by performing or assisting in the performance of all safety, passenger service, and cabin preparation duties * Provides leadership, direction, and assistance during an emergency, including aircraft evacuation, administering first aid to ill or incapacitated Customers, and unusual incidents (bomb threats, hijackings, delayed flights, severe weather conditions, turbulent flights, etc.) * Working environment subject to varying climate conditions, air turbulence, changing locations, variable hours and working conditions, dry air, noise levels from engines and other ground equipment, dim lighting, confined spaces and continuous and frequent contact with others * Works under hazardous conditions handling emergencies * Works independently without constant supervision and observation * Work must be performed in accordance with established guidelines, procedures, and performance standards * Reads and interprets service and emergency instructions and communicates information to Customers and Crew * Other duties may be assigned from time to time

 

 

Click here for more flight attendant interview resources.

Practice Flight Attendant Interview

  1. Tell us about yourself.
    Focus on the aspects of your experience that apply to this position.
  2. Why do you want to work for this airline?
    Do your homework and research the airline.  Each airline has a different emphasis.  What appeals to you about this airline and how do you fit with their emphasis?  
  3. What can you contribute that separates you from the other candidates?
  4. How would you handle an irate passenger?
  5. How do you handle conflict?
  6. Tell us about a situation that you've experience that demonstrates your ability to make good decisions under pressure.
  7. Your work experience to date has been outside of the airline industry.  What are your feelings regarding the lifestyle changes a flight attendant career will bring?  How willing are you to relocate? 
  8. What are our names? 
  9. Describe your ideal co-worker.
  10. Tell us about your experience working on a team. 
  11. How do you contribute to make the team that you join even better? 
  12. Is there anything you'd like to add?
    Summarize by emphasize your qualifications as they apply to this job.   Also cover anything you missed from your opening.

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