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Technical Writer Interview

Review the description. A number of the underlined keywords have links to interview questions for that keyword or job function.

Description:  The desired candidate has telecommunications experience and is able to write about both hardware and software. This position will create and contribute to: installation guides, configuration and reference guides, online help, and troubleshooting and maintenance documentation.

Responsibilities include:

• Work with a broad range of individuals within the company.
• Manage time and resources to cover a broad range of technical topics to meet strict deadlines.
• Adhere to documentation plans to meet the needs of users.
• Generate information in the absence of engineering specifications or other product-requirement documents.
• Accommodate frequent engineering changes.
• Work independently and collaboratively.
• Must be technically proficient.

Qualifications:

• Two years in technical writing for print, online help, and CD-ROM presentation.
• Knowledge/exposure to: VoIP, SIP, H.323, TCP/IP, XML, SNMP, and RADIUS.
• Experience with software development lifecycle challenges.
• Technical editing background. 
• Knowledge of grammar and style.
• Ability to generate intuitive graphics and other visual aides.
• Fluency in: Microsoft Office (all applications, including PowerPoint and Access), Adobe FrameMaker, Adobe Acrobat, Visio, RoboHelp, HTML, Paint Shop Pro.
• BA/MA, English/Journalism/Technical Communications; BS/MS, Engineering/Computer Science; or equivalent related experience.
• Possess excellent communication skills.
• Ability to work effectively in a group environment.

Additional IT interview resources:

• Company Guides
• Interview Questions
• Interview Tips and Strategy

 

 

 
Programming problems, logic puzzles and current technology

1. Why should we hire you

2. What do you like most about your current position

3. Why are you looking to leave your current job

4. How would you describe your core values

5. How do you identify audience types

6. How would you style a document to address a technical audience

7. Have you written more about software or hardware projects

8. Tell me about a software project you have worked on

9. Describe your experience with network infrastructures

10. Explain Voice over IP

11. Explain TCP/IP

12. Have you ever been overwhelmed by the scope of a job

13. What kind of manager are you looking for in your next position

14. Are you an expert with FrameMaker

15. Can you design Framemaker templates

16. Have you ever created any online help

17. What salary range are you looking for

18. Do you have any questions