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Technical Writer
Review the job description for
an Technical Writer. A number of the underlined keywords
have links to interview questions for that keyword or job function.
Description: The
desired candidate has telecommunications experience and is able to write about
both hardware and software. This position will create and contribute to: installation guides,
configuration and reference guides, online help, and troubleshooting and maintenance documentation.
Responsibilities include:
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Work with a broad range of individuals within the company.
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Manage time and resources to cover a broad range of technical topics
to meet strict deadlines.
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Adhere to documentation plans to meet the needs of
users.
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Generate information in the absence of engineering specifications or other product-requirement documents.
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Accommodate frequent engineering changes.
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Work independently and
collaboratively.
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Must be technically proficient.
Qualifications:
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Two years in technical writing for print, online help, and CD-ROM presentation.
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Knowledge/exposure to:
VoIP, SIP, H.323, TCP/IP, XML, SNMP, and RADIUS.
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Experience with software development lifecycle challenges.
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Technical editing background.
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Knowledge of grammar and style.
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Ability to generate intuitive graphics and other visual aides.
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Fluency in: Microsoft Office (all applications, including PowerPoint and Access), Adobe
FrameMaker, Adobe Acrobat, Visio, RoboHelp, HTML, Paint Shop Pro.
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BA/MA, English/Journalism/Technical Communications; BS/MS, Engineering/Computer Science; or equivalent related experience.
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Possess excellent communication skills.
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Ability to work effectively in a
group environment.
Additional IT interview resources:
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