Greets visitors in person and by telephone, assists patients in obtaining
medical services, schedules patients, and/or collects payment for medical
services provided. Specific duties include:
Answers and returns telephone calls
Greets patients courteously
Works with the public, patients and
co-workers in a cooperative and professional manner
Collects payments for services
Performs assigned clerical duties
have the Receptionist experience and skills. Now put it all
together and get the edge in the job interview with the Complete
Interview Guide. Answer
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Questions to ask
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Review these critical
interview tips before your interview:
Search for current
trends and subject areas for your Receptionist interview:
Tell us about yourself.
Focus on the aspects of your experience that apply to this position.
Tips on your interview
Why do you want this job?
Tell us about your clerical experience.
Tell us about your experience with the
What are your duties in your current
What would your current or previous
manager say that you could improve in?
How did you ensure that you meet
You will be required to interact with
patients. Tell us about your previous experience with patients and
how did you deal with the experience.
Assume that you've been hired for the
position. A mother calls and says her child is sick and she
needs an appointment this morning. You don't have an open
appointment for the morning. What will you do?
Tell us about a situation in which you
took the extra step for a patient.
Why should we hire you?
Is there anything else that we should
know about you?
Summarize by emphasize your qualifications as they apply to this job.
Also cover anything you missed from your opening. Tips on your interview