Get the edge in the job interview with the
Answer questions naturally without sounding rehearsed and build confidence
for the interview.
better? Writing out your answers or using bullet points?
to practice right for the interview.
hand gestures improve your interview performance?
mock interviews important? Why isn't one mock interview enough?
shouldn't use limiting words such as "only" or
bad? I wish, I think, I feel.
should you do the day of the interview?
Answers to the toughest interview
situations - follow-up letters, illegal questions, salary, job history
questions and more!
Identify possible interview questions
Questions to ask the interviewers
Answers to hundreds of skills and
How to answer and how not to answer
Tell us about yourself. Focus on the aspects of your experience that apply to this position.
What experience do you have with the personal computer? Talk about what programs you've worked on and what you've done on these
Give us an example of your ability to work independently. Any examples from your prior job, school, or church?
One of your assignments in this position will be to type
letters. If your assignment included filing the letters, how would you file them? Have you done filing before? What did you file? Did you set up the
Tell us about your experience in either working with the
public or in customer service. The more public contact or customer service the better. Improve your
answer by including a situation where you provided exemplary service.
How would you deal with an irate customer? Your steps should include let the customer vent, listen, identify the problem,
and follow up to resolve the problem.
As the receptionist, what information will
you request in taking a telephone message?
Tell us about a situation in which you
provided extraordinary customer service.
Do you have anything to add? Summarize by emphasize your qualifications as they apply to this job.
Also cover anything you missed from your opening.