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          Two employees come to you about a verbal disagreement. One says the
        incident happened one way, and the other employee has a different story. There are no
        other witnesses. What will you do? 
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        You have an exemplary employee who suddenly starts coming in late.
        How will you handle this situation? 
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        You supervise a group of employees, one employee complains that the
        office is too hot, another employee complains that the office is too cold. How will you
        handle this? 
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        An employee complains that you gave another employee a benefit that
        the employee did not receive. He states that this is not fair. How will you handle this
        employee? 
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        A supervisor from another group comes to you and complains that your
        employee visits the other group constantly and disrupts the work. What steps will you
        take? 
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        An employee from another group comes to you and complains that your
        employee visits the other group constantly and disrupts the work. What steps will you
        take? 
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        An employee is not performing the assigned tasks correctly. As the
        supervisor what will you do? 
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        An employee continues to make careless mistakes. How will you address
        the situation? 
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        You notice that an employee is continually on the telephone for
        personal telephone calls. What steps will you take? 
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        Your organization does not have a dress code. However, one of your
        employees continues to come to work in inappropriate attire. How will you handle this
        situation? 
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        An irate citizen calls regarding one of your employees who was
        speeding on the expressway. What steps will you take regarding the employee? 
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        A work stoppage has just concluded. A number of employees
        participated in the work stoppage, while others came to work. To insure that your
        organization continues to work effectively, what steps can you take? 
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        Your employee complains that an employee from another group
        has been coming over and disrupting work. How will you handle this complaint? 
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        An exemplary employee starts to become listless at work, misses
        deadlines, comes in late, and takes extended breaks. As the supervisor what action will
        you take? 
- 
        It's your first day on the job.  Your new job includes the
        supervision of 10 employees.  What is the first thing you will do? 
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        You smell alcohol on an employee. What will you do? 
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        Your employee operating a piece of heavy equipment appears to be
        under the influence. What action will you take? 
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        Two of your staff are involved in a verbal altercation in your office
        area. How will you handle this situation? 
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        One of your employees is using derogatory language on a telephone
        call. You and a number of your staff hear the employee. What will you do? If you pursue
        disciplinary action, what will the charges be? 
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        During a routine audit, you find that the timekeeper credited herself
        with more overtime than was actually worked. How will you address the situation?