Makes A Great Manager?
Supervision tips and free resources. A good resource for answers to
management and supervision situational questions.
much are you worth?
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Working Effectively With Others
the job you interview for -- without ‘interview jitters’, embarrassment,
or being stumped by trick interview questions. Matt & Nan DeLuca and the
experts will prepare you for your
interview with the Complete
to more than 50
Toughest Interview Situations to more than 50
Toughest Interview Situations -
follow-up calls & letters, illegal questions
Control your nerves and
give natural, unrehearsed answers
Questions to ask the
Review hundreds of skills
and abilities questions and answer tips
- Tell us about your inter-personal skills.
- What experience have you had working with external agencies?
- How do you deal with conflict?
- Tell us about a situation in which you were required to work
with people at various levels within your organization? What was the most important step
that you took to work effectively with these people?
- To what extent have your assignments required interface
with other departments?
- Tell us about an incident in which you dealt with an irate
customer, which would demonstrate your ability to work effectively with others?
- In what kinds of situations do you find it most difficult to deal
- Describe to us the extent to which you have worked with executive
or top management.
- What has been your experience in working with community
- Tell us about your experience in working with volunteers.
For more interview
questions and answer tips, order the Complete
INTERVIEW IN DEPTH
A detailed answer and analysis of a
tough interview question from Matt & Nan DeLuca, authors of the best
Answers to the 201 Most Frequently Asked Interview Questions" and
Best Answers to the 201 Most Frequently Asked Interview Questions"
How do you handle conflict?
On the job, there are many possible sources of conflict.
- fellow employees
- rules, procedures
- clients, customers
- demands of work vs personal life, family
The best way to approach a good answer is to look at if from
the employers point of view---they want to be your first priority and they want you to
solve problems (not bring them any). "I know everything cannot run smoothly at
work all the time. When there is a conflict I usually try to determine the source of
the problem and see if it can be solved. This might involve other members of the
work team discussing the problem and offering possible solutions. I would then try
to pick the solution which appears to have the best outcome and put it into action."
A natural follow-up to this would be: Tell me when you solved
a conflict at work. So, have a brief example...a short story...to illustrate your
approach. Even if not asked, you can offer your story! If it proves your point and
accentuates a skill needed for the position, go with it.